Your Buba88 Privacy Policy What You Need to Know

Buba88 ("we", "us", or "the Platform") is an internationally operated online gaming platform. We place the highest priority on the privacy of our users. This Privacy Policy applies to all Buba88 users, including those in Bangladesh and across all other regions.

This policy explains what information Buba88 collects, why we collect it, how it is used, and the measures we take to keep your data secure. This Privacy Policy applies to all users who access our services through the Buba88 website, mobile app, or any other channel.

• This policy applies to all services and products offered by Buba88
• We are not responsible for the privacy policies of third-party websites or services
• This policy may be updated at any time — any changes will be announced on the website
• For any questions about this policy, please contact us at [email protected]

Buba88 collects only the information that is strictly necessary — no excessive or irrelevant data is gathered. The types of information we collect are outlined below.

Buba88 uses collected data solely for specific, transparent purposes. Our core principle is straightforward: to improve the quality of your experience and keep the platform secure.

• For account creation, verification, and management
• To process deposits, withdrawals, and all other financial transactions
• To inform eligible users of promotional offers and bonuses (opted-in users only)
• To detect fraud and maintain platform security
• To meet legal obligations and satisfy regulatory requirements
• To improve the quality of customer support services
• To personalise and enhance your user experience
• To operate responsible gaming programs

Buba88 is highly cautious and selective when it comes to sharing user data with third parties. Information is only shared in the specific circumstances outlined below.

• Payment Providers: Only the minimum necessary information is shared with mobile banking partners such as bKash, Nagad, and Rocket to process transactions
• Legal Authorities: Data may be disclosed in response to a valid court order or directive from a regulatory authority
• KYC Partner: Your information may be shared with approved third-party verification services for identity verification purposes
• Fraud Prevention: Anonymised data may be shared with security partners to help detect fraudulent activity

Outside of the circumstances listed above, Buba88 will not share your information with any third party without your prior consent.

Buba88 uses industry-leading, state-of-the-art technology to protect your data. Our security framework is built across multiple layers, so your information stays safe even if one layer is compromised.

• 256-bit SSL/TLS encryption — applied to all data transfers
• Data is stored in databases encrypted with AES-256 encryption
• Regular third-party security audits are conducted
• Real-time monitoring is in place to detect suspicious logins and unauthorised access
• Two-factor authentication (2FA) is supported and encouraged
• Staff access to data is strictly controlled and logged
• In the event of a data breach, affected users will be notified within 72 hours

The Buba88 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the availability of some platform features.

Buba88 retains your data only for as long as necessary — no longer. All relevant information is kept while your account remains active. Once an account is closed, the following retention policy applies.

• Financial transaction records are retained for 5–7 years in accordance with legal requirements
• KYC documents are generally deleted 5 years after account closure
• Gaming history and log data may be retained for up to 3 years
• Upon withdrawal of marketing consent, the relevant data is deleted within 30 days
• Information related to active investigations is retained until the investigation is closed

Buba88 believes every user should have full control over their own data. The following rights are guaranteed for all Buba88 users.

To exercise any of these rights, email us at [email protected] — we typically respond within 3 business days.

Buba88 strictly does not collect data from, or permit platform access to, anyone under the age of 18. Child protection is our highest priority.

• Age verification is mandatory at registration — a date of birth must be provided
• Age is re-verified during the KYC process
• Any account found to belong to a person under 18 will be suspended immediately
• Parents or guardians who have concerns can report them to [email protected]
• The use of parental control software is strongly recommended

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to Buba88's dedicated Privacy Team. We take all concerns seriously and will respond accordingly.

• Email: [email protected] — Responses provided within 3 business days
• Live Chat: Use the chat widget on our website for instant 24/7 support
• Complaints Process: A formal response is provided within 7 business days of receiving a complaint
• Appeals: If you are not satisfied with a decision, you may pursue resolution through international arbitration